Privacy Policy

1. Information We Collect

We may collect the following information:

• Contact information, such as your name, phone number, and address, when you interact with a business that uses our Service (for example, by calling their business phone number).
• Communication data, such as the content of text messages exchanged as part of the Program.
• Website usage data, such as pages visited, if you visit our website.

2. How We Use Your Information

We use your information to:

• Operate the SMS Program, including sending missed-call acknowledgments, follow-up prompts, and service updates related to your request.
• Respond to your messages, including HELP and STOP requests.
• Improve and maintain the Service.
• Comply with legal obligations.

3. SMS Consent and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services (such as Twilio) solely as necessary to deliver the Program to you. We do not sell mobile information.

Msg and data rates may apply. Message frequency varies. Consent is not a condition of purchase — you are never required to opt in to SMS messaging in order to receive goods or services from any business using our Service.

Reply STOP to opt out. Reply HELP for help.

4. How We Share Information

We do not sell your personal information. We may share information only with:

• Service providers who help us operate the Program (e.g., our SMS/messaging platform, Twilio), bound by confidentiality obligations and permitted to use the information only to provide services to us.
• The business you contacted, since the Program operates on that business's behalf to help them respond to your inquiry.
• Legal authorities, if required by law, subpoena, or other legal process.

5. Data Retention

We retain information for as long as necessary to operate the Program, respond to your requests, and comply with legal obligations, after which it is deleted or anonymized.

6. Your Choices

• Opt out of SMS messages at any time by replying STOP.
• Request help at any time by replying HELP, or by contacting us using the information below.
• Request access, correction, or deletion of your personal information by contacting us directly.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure.

8. Children's Privacy

Our Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Avexus Solutions
Email: [email protected]
Phone: +1 (817) 635-0354
Website: avexussolutions.com

For our SMS program terms, please refer to our Terms of Service.